Tile & Grout

Tile KitchenHave you purchased tile or stone flooring with the impression that it would be virtually maintenance free, only to be disappointed by accumulated soils and stained grout?  You’re not alone. The good news is that professional cleaning of these surfaces can produce dramatic results. Our 6-step cleaning rejuvenates your tile and stone floors.

Our 6-step Tile & Grout Cleaning Process

1. Inspection

Our technicians will inspect your floors to identify any issues that may affect the cleaning process. If loose tiles and chipped or cracked grout are a problem, we will provide a referral to a competent service company to address these issues. When the floor has been finished with compounds not recommended for these surfaces (such as floor wax), we can handle the removal, prior to cleaning.

Wall Buddies installed2. Prepare and Protect

Prior to cleaning, we install Wall Buddies to prevent our hoses form damaging walls, furniture, and woodwork. As part of our platinum and gold services, we remove as much of the furniture from the room as possible. Special tools allow us to clean to somewhat underneath refrigerators and other large appliances. Additionally we set a perimeter of safety around the work zone.

3. Removal of Loose Debris

Accumulated dry soils have the potential of scratching the tiles and softer stones during the cleaning process.  We recommend daily floor care such as sweeping or vacuuming to prevent scratching.

4. Pre-Conditioning

Next, we use a pre-conditioner to break down greasy stools and pollutants that have built up over hard surfaces and grout. Our professional pre-conditioner is designed to safely remove soils from even the most sensitive surfaces.

5. Mechanical Agitation

Prior to extraction, we use specially designed brushes to loosen impacted soils from the nooks and crannies of the grout. 

6. Hot Water Extraction

Our hot water (200 degrees F) extraction process rinses away soil and pre-conditioner with neutral detergent and returns tile to its natural state. Stubborn soil impacted in the grout is blasted away.

As extraction is competed in each area, we install Air Movers to greatly reduce drying time. 

 Premium Services

In addition to our 6-step cleaning process, customers can choose to upgrade to our platinum or gold premium services including:

  • Application of premium stone and grout sealer that penetrates the surface to prevent water and oil based stains from settling into porous tile, stone and grout.
  • Sanitization of surfaces using Microban® which is a safe, broad spectrum disinfectant, proven effective against most bacteria, fungus and mildew.

When Can I Use the Room?

Your room will be ready for light traffic within a 2−3 hours following the application of sealer. Sealer is completely cured within 24–48 hours.